Kroger, known as one of the biggest supermarkets in Atlanta, is a well-established grocery store brand. With its wide range of fresh fruits, vegetables, meat products, and seafood items, Kroger offers customers a spacious and clean shopping experience. Additionally, the store provides an array of stationary and greeting cards, making it a convenient one-stop shop for various needs. Customers praise Kroger for its discounted rates and excellent customer service, including a reliable pharmacy. This particular location also stands out for its extensive selection of kosher food. Furthermore, Kroger is known for its commitment to maintaining freshness in its products. Located at 227 Sandy Springs Pl NE, Sandy Springs, GA, this Kroger store operates from 6 AM to 11 PM throughout the week. Overall, Kroger aims to cater to its customers' needs while providing a positive and welcoming shopping environment.
Amenities and More
- Kerbside pickup
- Delivery
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- Wheelchair-accessible car park
- No-contact delivery
- Free Wi-Fi
- LGBTQ+ friendly
- Transgender safe space
- In-store shopping
- Prepared foods
- Same-day delivery
- Quick visit
- Cheques
- Great produce
- SNAP/EBT
- Organic products
- Plastic bags
Reviews
I just left the Sandy Springs Circle Kroger and this is exactly what is wrong with customer service! I went in for Children’s Tylenol, Children’s Motrin and Kids DayQuil. (All pharmacy items) I also had 2 PRIME drinks and one Gatorade. 6 items total. When I walked into the store, the self checkout was packed so I asked the pharmacy if they could check me out. They said NO!
There was no one in line and no one waiting…. But they said anymore than 5 items and they weren’t allowed to check people out.
I said, “ I have a 10 year old at home with a fever of 102.5” and walked out.
People are just terrible at their jobs, they don’t care and there is no customer service. (Is Kroger so corporate that they weren’t able to make a decision to ring up one extra item? Was someone watching and they were going to lose their job???
I’ll never use that Kroger pharmacy again… ‘Back to Fountain Oaks Kroger. They actually care.
I actually spoke to and interacted with a honest to goodness for real manager this evening at the Sandy Springs Kroger's, on Sandy Springs Circle. His name is Ali, and he made feel like I mattered. Right off the bat he made me feel like he understood what I was saying and actually heard it as well. When it's all, said and done we all really just want to be heard and understood. Great job Ali
This Kroger is nice, employees are helpful, prices a little higher than other areas second to the location.
However I do not recommend the pickup service bc they sneak fees in an offer false coupons. I’ve tried to use a pickup coupon on two occasions and they magically found a way to remove the coupon from the order *and* sneak in pickup fees after advertising free pickup. Unfortunately will not be using this service anymore and highly recommend customers to avoid the disappointment.
Items were missing from my pickup order and I did not get any text notifications to review substitutes. I was charged for the items and they show on my final receipt but I did not receive them. A lighter, cucumber and green beans.Customer service has been unresponsive, sending me a message thanking me for my comments. Where is my refund?
I want to shout out Moses from the management team...I was checking out next to another customer who was having some sort of problem with a coupon or store credit today. They were clearly afflicted with the idea that anyone with a name tag or uniform is by default a complete idiot; this customer was testing MY patience from five feet away. But Moses was handling it like a customer service pro!! Your patience and understanding is legendary sir. Your customer friend may not have appreciated your skill but I sure did.
One of the biggest supermarket in Atlanta. They have varieties of fresh fruits, vegetables, Meat products and seafood items. Store is spacious and clean. They have good varieties of Stationary and greeting cards. I prefer this store for frozen foods too..This store has many products at discounted rate.for members. Customer service is very good. They have good Pharmacy.
Absolutely terrible customer service. The self checkout employees are entirely complacent and will stare at you without helping when you need it most. They will raise their voice at you and provide a very negative and aggressive attitude if you overcomplicate anything and make their job slightly more difficult.
I come to this Kroger all the time, and today as I was walking into Kroger a crazy man in his car honked at me at the crosswalk rushing… RICHARD was leaf blowing and paused as people walked across. He witnessed this rudeness and told me man in the car to watch for pedestrians. He didn’t have to say anything to this crazy car man but he did out of the kindness of his heart. So big thanks to RICHARD who helps with leaf blowing and carts outside. He deserves employee of the year! Thanks Richard (: this will be a core memory of good people in the world.
Location
227 Sandy Springs Pl NE, Sandy Springs, GA 30328, United States
Hours
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Updating...
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